Help Desk Lists

Lists display individual records for each type of list.  Clicking on an individual object in the list will open the object details and display the objects details for view or editing. What type of list that is displayed depends on the view that is currently active in the Dashboard. For more information about the Dashboard please refer to the Dashboard help topic. For more information about the Detail Views please review to the Detail Views help topic. Depending on user permissions and subscription level, different lists and their related Detail Views and the available functions will vary.