Help Desk and Task Management System Training Center

Resources to help you become expert at using tiHelpdesk.

Help Links to our Ticket System's Features

The tiles below provide links to the help desk and ticket system most popular topics and documentation. Click on the relevant tiles below that display the topic you need help with. You will be taken to the relevant section of the training and help documentation. Reviewing the documentation will increase your help desk productivity. To review all online help desk documentation then click here.

*Actual features vary depending on subscription level. Some features require a paid subscription plan.